Home Hi. How can we help? Troubleshooting
If you're experiencing any problems on Tveni, it's possible that this is being caused by a temporary issue on the site. Please try the following steps in attempt to resolve the problem: 1. Restart your phone's web browser 2. Sign out and then back into your account 3. Check your connection is working by visiting a website, for example Googl...
Read MoreSo you want to sign out? Old school, we respect that. It’s easy to do:At the top right, tap more.Scroll down to the bottom of the menuClick log out
How to change your profile location
1 Out of 1 Found HelpfulIt's easy to change your profile location: You can change your profile's listed location on the settings page.
We hope you're leaving because you met someone great! If not, that's a shame. Anyway, we'll miss you. Here's how to do the deed:You can delete your account on the settings page, scroll all the way down and find where it says "Delete profile?" Enter your password and confirm deletion.
Read MoreHow to change or reset your password
1 Out of 2 Found HelpfulIf you don't remember your password, go to the home page, under the login area, click forgot password and enter your email address.This will send you an email with a link to log into Tveni.Make sure you're entering the email address linked to the Tveni account that you'd like to log into. (If you logged in via Facebook, the email address will...
Read MoreSubmit a ticket and we’ll get back to you as soon as possible.