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Troubleshooting guidelines

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Posted on 2024-09-14

If you're experiencing any problems on Tveni, it's possible that this is being caused by a temporary issue on the site. Please try the following steps in attempt to resolve the problem: 1. Restart your phone's web browser 2. Sign out and then back into your account 3. Check your connection is working by visiting a website, for example Googl...

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How can I sign out?

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Posted on 2024-09-14

So you want to sign out? Old school, we respect that. It’s easy to do:At the top right, tap more.Scroll down to the bottom of the menuClick log out

How to change your profile location

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Posted on 2024-09-14

It's easy to change your profile location: You can change your profile's listed location on the settings page.

How to delete your account

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Posted on 2024-09-14

We hope you're leaving because you met someone great! If not, that's a shame. Anyway, we'll miss you. Here's how to do the deed:You can delete your account on the settings page, scroll all the way down and find where it says "Delete profile?" Enter your password and confirm deletion.

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How to change or reset your password

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Posted on 2024-09-14

If you don't remember your password, go to the home page, under the login area, click forgot password and enter your email address.This will send you an email with a link to log into Tveni.Make sure you're entering the email address linked to the Tveni account that you'd like to log into. (If you logged in via Facebook, the email address will...

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